Shipping

Shipping Type Location Order Value Shipping Charge Cash on Delivery Charge
Standard delivery All Less than AED 250 AED 16 AED 10
More than AED 250 Free AED 10
Scheduled delivery
(Select furniture)
Dubai, Ajman, Sharjah, Abu Dhabi, Fujairah (city limits) Less than AED 1,500 AED 100 AED 10
More than AED 1,500 Free AED 10
Ras Al Khaimah, Umm Al Quwain, Al Ain, Masafi, Madam, Kalba Less than AED 2,000 AED 150 AED 10
More than AED 2,000 Free AED 10
Other areas Less than AED 3,000 AED 250 AED 10
More than AED 3,000 Free AED 10
Express delivery
(Select furniture)
Dubai, Ajman, Sharjah, Abu Dhabi, Fujairah (city limits) Any AED 150 AED 10
Ras Al Khaimah, Umm Al Quwain, Al Ain, Masafi, Madam, Kalba Any AED 250 AED 10
Other areas Any AED 400 AED 10

 

The shipping charges given are for each 20 Kgs of weight. So if an item weighs 22 Kgs, costs less than AED 250, the it’s shipping charges for Standard Delivery will be:

AED 16 for first 20 Kgs

AED 16 for next 2 Kgs

Total Charges: AED 32 for 22 Kgs

So in order to have least impact of shipping, please choose for more products within that weight slab. So if you add an item weighing 18 Kgs to the cart, your total weight will be 40 Kgs and hence your shipping charges will be same AED 32.

Moreover, if your cart value enters the free shipping slab, you can enjoy free shipping. For example, if you buy a product which costs AED 250, you will enjoy free shipping on Standard Delivery.

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Delivery is done in normal time in most of the areas. But following areas are less frequently delivered.

Special areas (once a week):
Hatta
Hatta Road
Hatta Area
Lahabab
Madam
Delma Island
Al Ghuwaifat

Western Region 1 (alternate days):
Bida Zayed
Marfa
Tarif
Al Barakkah
Al Aryam Island
Bidda Al Motawah
Madinat Zayed
Liwa

Western Region 2 (alternate days):
Al Hamra Island
Yasat Ali Island
Abu Al Abyad Island
Ruwais
Sila
Shuwayhat Island
Gayathi
Sir Bani Yas Island
Sila

Mainland UAE:

Dubai, Ajman, Sharjah, Abu Dhabi, Fujairah (city limits)

Remote UAE:

Ras Al Khaimah, Umm Al Quwain, Al Ain, Masafi, Madam, Kalba

Other Areas of UAE:

Abu al Abyad Island, al Aryam Island, al Barakkah, al Ghuwaifat, al Hamra Island, al Khatim, al Rams, al Shams, al Wagan, Bida Zayed, Bidda al Motawah, Dhaid, Dibba, Dibba al Hassan, Gallilah, Gayathi, Hatta, Jebel Jais, Khor Fakkan, Lahabab, Liwa, Madinat Zayed, Manama, Marfa, Ruwais, Shuwayhat Island, Sila, Sir Bani Yas Island, Swelhan, Tarif, Yasat Ali Island, al Lisaili

My order has been placed today. When should I expect the delivery?

Your expected delivery time will depend on the item and the time of the day at which you placed your order.
But you can always visit the ‘My Account’ section of the website and track the shipment location.

Why I'm being charged AED 10, extra to the shipping charges of AED 16 already paid by me?

You must have chosen for Cash on Delivery.

Shipping charges under normal conditions are AED 18.

If you choose for Cash on Delivery, then COD charges of AED 10 is applied extra to the shipping charges.

It is always a wise decision to pay in advance using your Credit/Debit Card.

Can I schedule my delivery and how to do so?

Yes. You can schedule your delivery, subject to:-

  1. No delivery on any holiday.
  2. No delivery before standard delivery time.

To schedule your delivery timing, please mention the timing in the delivery note.

Is it possible to pick up the item from your warehouse?

Absolutely possible.

You can pick up from our warehouse. Thus you can save on shipping costs if you live somewhere close to our warehouse or you have to pass nearby our warehouse.

Our Warehouse address:

Warehouse no 19, Abdulla Al Hamad Al Menhail Compound

Industrial Area 18, Maliha Road, Sharjah

Can you deliver to Free Zones?

Extremely sorry!

That’s not possible for us.

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